Mediumship Accreditation 1 Apr 25

Cancellation Policy

Terms and Conditions a) We cannot be held responsible for power outages at your end nor for your equipment failure. You will not be entitled to a refund or transfer. b) Julian Jenkins operates a zero tolerance policy in respect of physical or verbal abuse towards students or tutors in the zoom class. c) Privacy Notice. No cameras or other filming or video/audio recording equipment are to be used to capture audio/visual of the people or class content in the Zoom room without prior permission of all participants. The class sessions may only be recorded by Julian Jenkins and by registering, you give us permission to use this video and audio recording for the purpose of safeguarding. Any recordings if they were to be initiated, will never be broadcasted without written permission of all participants. When a recording is to take place, Julian will announce that they will do so (referring to the privacy notice) to seek your verbal approval. The reason for recording must be given. Content of all audio and visual recordings remains the copyright of Julian Jenkins and may not be used for public or commercial purposes, unless prior permission is sought. Any public use without written permission of all participants, whether or not for gain, will constitute a breach of GDPR and Copyright Laws. We reserve the right to record for safeguarding purposes only. Audio/visual recording would only be initiated if there were a problem in the class and used as evidence to take any appropriate action. Julian Jenkins has authorised access to recordings. All recordings are managed and maintained within the UK legal guidance of GDPR. d) The tutor has the full right to remove anyone from the class without reason being given. e) If you are dissatisfied with the class, in order to be considered for a refund, you must remove yourself from the class within 2 hours of the start time and email julian@julianjenkins.me immediately to notify us why you left the class. Once your email and reasons are received, your comments will be considered in conjunction with the tutor and the committee decision is final as to whether you will or will not receive any form of a refund or transfer. f) No refund will be given for missed sessions nor due to attendee equipment failure or confusions with time zones. g) If you fail to turn up for the class on the given day, you will not be eligible for a refund or transfer.

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